Service & Support

At ZUMBACH, our commitment extends well beyond the installation of your measurement system. We partner with manufacturers throughout the entire lifecycle of their equipment, helping them maintain measurement accuracy, maximize system availability, and optimize production performance. Through our global service network, customers have access to the expertise, support, and services needed to keep their operations running efficiently and reliably for years to come.

Whether you require preventative maintenance, calibration services, technical support, spare parts, recommissioning, or operator training, our specialists are ready to help you keep your processes running efficiently and reliably.

Foto — Our service technicians provide you with support both in person and virtually.

Our services

Maintenance and repairs

Keeping your equipment performing at its best

Reliable measurement systems are essential for maintaining product quality and production efficiency. Our maintenance and repair services help minimize downtime, extend equipment life, and ensure your ZUMBACH solutions continue to perform at their highest level.

From preventative maintenance visits to emergency repairs, our experienced service engineers work quickly to identify issues, restore performance, and keep your production lines running smoothly.

→ Request Maintenance or Repair Assistance

Calibration

Ensuring measurement accuracy and confidence

Accurate measurement data is critical for product quality, process control, and compliance with manufacturing standards. Our calibration services verify and optimize the performance of your ZUMBACH equipment, helping you maintain confidence in every measurement.

Regular calibration helps ensure long-term reliability, consistent product quality, and optimal production performance.

→ Request Calibration Service

Spare parts

Genuine parts for reliable performance

When replacement components are required, fast access to the correct part can make all the difference. ZUMBACH supplies genuine spare parts designed specifically for your measurement systems, ensuring compatibility, reliability, and long-term performance.

Our team can help identify the correct components and arrange efficient delivery to minimize disruption to your production operations.

→ Request Spare Parts

Technical support

Expert assistance when you need it

Our technical support specialists are available to help resolve operational issues, answer technical questions, and provide guidance on system performance and configuration.

From troubleshooting and diagnostics to software and hardware assistance, we work closely with customers to resolve issues quickly and minimize disruption to production.

→ Contact Technical Support

Recommissioning

Restoring performance after relocation, upgrades or production changes

When equipment is relocated, production lines are modified, or systems have been out of service for an extended period, recommissioning helps ensure everything is operating correctly before production resumes.

Our engineers verify system performance, optimize configuration, and confirm measurement accuracy, helping you return to production with confidence and minimal risk.

→ Request Recommissioning

Training

Enabling your team to get the most from your investment

The effectiveness of any measurement system depends on the knowledge and confidence of the people using it. Our training programmes provide operators, technicians, and maintenance personnel with the skills needed to operate, maintain, and troubleshoot ZUMBACH systems effectively.

Whether delivered on-site or remotely, our training helps teams improve productivity, reduce errors, and maximize the value of their investment.

→ Request Training

Service network

Our service team is present all around the world, at our own service centres. Our experienced service teams will be happy to help you with your questions and concerns.

Our locations

Download software for remote support

We use the TeamViewer remote maintenance software for telephone support requests.
We can use it to easily and securely control your desktop and thus solve the problem at hand. You can always see what is happening and cancel the connection at any time.

Looking for the right
measurement solution?

Whether you’re planning a new production line, upgrading existing equipment, or looking to improve product quality and process efficiency, our experts are here to help.

Talk to our team to discuss your application, explore suitable solutions, and learn how ZUMBACH technology can support your manufacturing goals.

Zumbach Electronic AG

Swiss Prime Measuring

Service & Support