Worldwide, personal support is of premium importance to us and enables us to provide you with optimal service.
Commissioning and maintenance
We provide commissioning and maintenance worldwide, for optimal integration of our measuring systems into your production. We recommend having the systems installed by our professional, trained service personnel.
Repairs and calibrations
Our service employees repair and calibrate your devices in our repair centres, or directly on your premises – worldwide.
Spare part delivery
We deliver our spare parts directly to your production facility, worldwide.
Our customer service employees will be happy to train you at our headquarters in Switzerland or directly on your premises.
Support and consultation
We’ll gladly consult you individually and support you with any problems, to ensure trouble-free production monitoring and quality assurance.
Our service team is present all around the world, at our own service centres. Our experienced service teams will be happy to help you with your questions and concerns.
We use the TeamViewer remote maintenance software for telephone support requests. We can use it to easily and securely control your desktop and thus solve the problem at hand. You can always see what is happening and cancel the connection at any time.